Delivery Information

Delivery charge of £3.95 per order to UK Mainland.

Free delivery with be applied to all orders above £50.00 to UK Mainland.

Next Day Delivery available at £6.95 for all orders placed before 2pm Monday to Thursday.

Royal Mail do not provide Next day delivery for Saturday, Sunday or Bank Holiday Monday deliveries.

All deliveries will need to be signed for.

All goods are subject to availability.

The use of either Royal Mail or Citylink Courier depending on weight and location.

Please email sales@intersportcheltenham.com for information/quotation regarding overseas delivery charges.

Please note that although next day deliveries are fulfilled on time by our courrier 90% of the time, this service is not guaranteed - in the event that you parcel is not delivered next day we will refund the next day element of your carriage (note you will not be refunded if the parcel could not be delivered on account of you not being there to sign for the parcel and have not made alternative arrangements).

Please also note that we do not despatch at weekends, nor are there any weekend deliveries.

In the event that we are unable to supply your goods within thirty days, we will inform you immediately and advise you of the expected delivery date.  Outstanding orders / items can be cancelled at any time.

In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within thirty days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory.

We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.

Returns and exchange

We want you to be entirely satisfied with every purchase made from Intersport Cheltenham and are proud of the quality, range and advice that we offer. If you wish to return an item for exchange or you have decided not to keep it (cancel your contract); Please contact us within 30 days from the day after the delivery day.

Contact us via Email, fax or in writing.

Return it to us with the products original packaging and labels within 30 days of receipt.

All goods to be in a new and unused condition together with a copy of your original receipt.

We recommend that all items returned to us to be sent Royal Mail Recorded/Special delivery with insurance paid. This is entorely at your cost.

If you feel the goods are faulty please contact us immediately and we will then contact you to resolve the matter, the above conditions also apply. Intersport Cheltenham is part of The Famous of Cheltenham group.

Contact St Georges Hall, 252 High St, Cheltenham, GL50 3HF

Telephone 01242 523632

Email sales@intersportcheltenham.com

Goods not purchased at Intersport Cheltenham

Any goods purchased in any Intersport store can be returned to any other Intersport for Refunds etc. As above goods must be unworn/unused, with complete packaging & with a valid till reciept.